Find answers to common questions about shipping, returns, and more.
Orders are freshly packed and usually shipped within 2–7 business days. Delivery time depends on your location and courier partner.
Shipping fees are calculated at checkout. Free delivery may apply for orders below 1000 INR.
Once your order is dispatched, you’ll receive a tracking link via email/SMS.
At the moment, we ship only within India. We’re working to expand soon!
Since our products are perishable, we do not accept returns once delivered.
If your order arrives damaged or incorrect, please contact us at [email] within 48 hours of delivery.
Exchanges are only offered in cases of damage or incorrect products.
Frequently Asked Questions
Please contact us at hi@grainoloom.com. Returns are only accepted if the item is damaged or incorrect.
Notify us within 48 hours of delivery for replacement or refund consideration.
Exchanges are allowed only if you receive a damaged or incorrect item.
Typically 2–7 business days, depending on your location.
We accept secure payments via Credit/Debit Cards, UPI, Net Banking, etc.
Our membership rewards you with exclusive discounts, early access to new batches, and special offers. More details coming soon!