Terms & Conditions

Welcome to GrainOloom! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our site or purchasing our products, you agree to these Terms. Please read them carefully.

1. About GrainOloom

GrainOloom provides homemade granola products crafted in small batches using natural ingredients. By shopping with us, you acknowledge that our products are handmade and may vary slightly in appearance.

2. Eligibility

• You must be at least 18 years old (or the legal age of majority in your region) to make a purchase.
• By placing an order, you confirm that all information provided is true and accurate.

3. Orders & Payments

• All orders are subject to acceptance and availability.
• Payments must be made in full at checkout through our secure payment partners.
• Prices are listed in INR and may be updated without prior notice.
• We reserve the right to cancel or refuse any order in cases of suspected fraud, incorrect pricing, or payment issues.

4. Shipping & Delivery

• We aim to deliver within 7 days from order confirmation.
• Shipping times may vary by location and courier availability.
• GrainOloom is not liable for delays outside our control (e.g., courier delays, weather, strikes).

5. Returns & Refunds

• Due to the perishable nature of our granola, we generally do not accept returns.
• If your product arrives damaged, spoiled, or incorrect, please contact us at info@grainoloom.com within 7 days for replacement or refund.
• Refund decisions are made at our sole discretion.

6. Allergies & Product Information

• Our products contain oats, nuts, seeds, honey, and cocoa.
• Customers are responsible for checking ingredient lists before purchase.
• GrainOloom is not responsible for allergic reactions.

7. Reviews & Testimonials

• By submitting a review, you grant GrainOloom permission to publish, edit (for clarity/length), and display it across our website, social media, and marketing materials.
• Reviews must be honest, respectful, and free from offensive or unlawful content.

8. Intellectual Property

• All website content (logo, branding, images, recipes, and text) is owned by or licensed to GrainOloom.
• You may not copy, reproduce, or use our content without prior written consent.

9. Limitation of Liability

• GrainOloom is not responsible for indirect, incidental, or consequential damages related to the use of our products or website.
• Product consumption is at the customer’s own discretion and risk.

10. User Responsibilities

By using our website, you agree not to:

• Misuse the site or interfere with its security.
• Post fraudulent or misleading reviews.
• Violate any applicable local, state, or international laws.

11. Governing Law

These Terms are governed by the laws of Gujarat/india.

12. Updates to Terms

We may revise these Terms & Conditions from time to time. Updates will be posted on this page with the revised date. Your continued use of our website constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms & Conditions, reach us at:

Email: info@grainoloom.com